At The Mane Edit, we are dedicated to delivering a refined and personalized experience for every guest. To ensure a smooth and respectful environment for both clients and stylists, we kindly ask that you review the following policies prior to your visit.

Booking & Appointments:

• All appointments must be secured with a valid credit card at the time of booking.


• First-time guests may be asked to complete a digital consultation form before scheduling.


• In-person consultations are required for extensions, corrective color, and major transformations.

Cancellations & Rescheduling:

• We require a minimum of 48 hours’ notice to cancel or reschedule an appointment.


• Cancellations within 48 hours are subject to a 50% charge of the scheduled service.


• No-shows will be charged 100% of the scheduled service total.


• Repeated late cancellations or missed appointments may impact your ability to book future services.

Punctuality:

• To ensure a smooth and timely experience for all guests, we offer a 15-minute grace period for scheduled appointments.
  
  

• If you anticipate being late, we kindly ask that you contact the salon as soon as possible. Arrivals beyond the 15-minute grace period may result in a modified service or the need to reschedule.

Payments:

• We accept all major credit cards and select digital payment methods.


• All services are non-refundable. However, if you are not fully satisfied, we encourage you to contact us within 14 days so we may address your concerns appropriately.

Extension & Color Services:

• All new extension install services require a consultation before booking.


• A 50% non-refundable retainer is required to secure extension installation appointments.


• Custom color services are priced based on technique, time, and product usage. A personalized quote will be provided prior to beginning your service.

Service commitment:

• If you wish to change or downgrade your scheduled service (e.g., from a color service to just a haircut), we kindly ask that you notify us at least 48 hours in advance. This allows us to adjust our schedule and offer that time to another guest.

• Changes made within 48 hours of your appointment are subject to the originally booked service charge.
  This ensures fairness to our stylists and protects the business from lost service time.

We appreciate your understanding and support in maintaining a smooth and respectful salon experience for all.